What web accessibility actually means
Start with the word itself. What is a11y? It's the industry's shorthand for accessibility — an 'a', then eleven letters, then a 'y' — so the a11y meaning is simply accessibility written as a numeronym, the same trick that turns internationalization into i18n. When people ask what is a11y in practice, they mean the same thing as what is digital accessibility: designing websites, apps, and documents so that people with disabilities can perceive, understand, and operate them.
The digital accessibility definition covers a wide range of needs — someone using a screen reader because they're blind, keyboard-only navigation because they can't use a mouse, captions because they're deaf, generous contrast and text sizing for low vision, and clear, simple layouts for cognitive differences. So what is website accessibility, concretely, is building for all of those at once rather than for a single 'average' visitor. And what is accessibility at bottom? Removing the barriers that would otherwise lock a real person out of what your page does.
It's worth being clear on the accessibility benefits, because this isn't only about compliance. The same work that helps disabled users — real text instead of images of text, semantic headings, keyboard support, captions — also helps everyone: it improves SEO, mobile usability, and page speed, and it's the foundation of accessibility in computing and computer accessibility generally. An accessible site is usually just a better-built site.